Job Summary: The Events Coordinator coordinates client use of the Glenpool Conference Center. They serve as a liaison between the clients and the Conference Center operating staff to ensure facilities, equipment, physical setup, and labor provided meet the requirements of event and tenant contractual agreements within the constraints of safety, health, and fire code standards. The Events Coordinator advises clients of services available within the complex, and of services that are available through outside contractors.

Physical requirements: While performing the duties of this job, the employee is regularly required to talk or hear, sit and reach with hands and arms, stand, walk, handle or feel, and climb and balance. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds

Certification: Possession of a valid driver’s license and the ability to obtain Tulsa Food Handler’s Permit are required.

Essential Job Functions:

An employee in this position may be called upon to do any or all of the following essential duties:

1. Communicate and meet with customers on event days and assist in determining needs.
2. Serve as a facility representative at events.
3. Facilitate pre- and post-event walk through to assess facility condition.
4. Enforce facility policies and procedures throughout each event.
5. Identify and resolve event challenges.
6. Resolve public complaints.
7. Prepare written evaluations of assigned events; calculate, prepare, and submit summary billing statements.
8. Answer questions and provide information to facility customers.
9. Conduct facility tours as needed.
10. Perform related tasks as required.

Skills, and Abilities Required:

An employee in this class must have the following skills, and abilities upon application:

• Strong project management, customer service and relationship building skills.
• Strong written and verbal communication, able to deliver clear, concise information tailored to specific and varied audiences.
• Exceptionally detail-oriented and organized, ensuring quality and consistent output.
• Ability to effectively solve problems, think creatively, make decisions, and take action, exercising independent judgment.
• Ability to maintain a professional and positive attitude and work independently with little guidance in a fast-paced, changing environment.
• Proficiency in MS Office applications (Word, Excel, and PowerPoint.)